Report
Report a Trust Badge issue
Tell us about suspected badge misuse, impersonation, or a status that looks wrong. We keep details private and give you a case reference.
Need to organise the evidence first? Read the safe scam reporting guide.
Private by default
Only share what is needed for triage and follow-up.
Case reference
Successful reports return a reference you can keep.
Official escalation
Authority links stay visible for regulatory reporting.
Eligibility checklist
- You saw the incident or represent the affected person.
- The incident happened within the past 30 days.
- You can share a reference, transaction ID, or profile link privately.
- You consent to secure storage and anonymised pattern analysis.
Contact official authorities
Nigeria Inter-Bank Settlement System (NIBSS)
Visit authority site (new tab)Federal Competition and Consumer Protection Commission (FCCPC)
Visit authority site (new tab)Economic and Financial Crimes Commission (EFCC)
Visit authority site (new tab)Operational service windows
These windows guide TrustOps communication and escalation.
Initial triage
30 min
Acknowledgement
24h
Investigation window
14 working days
Post-resolution action
48h
Trust Badge evidence to include
Badge ID prefilled: QTG-QT200013-SENTINEL-3E0292
- Badge ID or public badge link.
- Where you saw the badge, such as a profile, listing, QR code, or social bio.
- What looked wrong, such as screenshot-only proof, suspended activity, or impersonation.
- Only share contact details if you want TrustOps follow-up.
Screenshot-only badge
A badge was presented as an image or screenshot without a live Qubicbox record link.
Wrong or unapproved domain
The badge appeared on a website, profile, or storefront that does not match the live Qubicbox record or approved domain.
Copied QR code
A QR code was reused, printed, forwarded, or displayed away from the holder context it should belong to.
Revoked badge still displayed
A suspended, expired, revoked, or withdrawn Trust Badge still appears to be used as current proof.
Holder mismatch
The holder name, profile, listing, invoice, or service claim does not match the live Qubicbox badge record.