Fraud reporting guide
How to report a marketplace scam safely
A clear report helps TrustOps, partners, and authorities act faster. The aim is to preserve evidence, protect personal data, and route the incident through the right channel without making the harm worse.
Before you report
Protect the evidence and your privacy
Scam reporting works best when the timeline is clear, the supporting proof is preserved, and sensitive personal information is shared only with teams that need it.
Stop further payment
Pause transfers, deliveries, release approvals, or off-platform conversations until the claim is reviewed.
Preserve the evidence
Keep receipts, order references, profile links, account names, screenshots, chat exports, delivery notes, and payment references.
Avoid public accusations with private data
Do not publish phone numbers, account details, addresses, or identity documents. Share sensitive material through a controlled report path.
Report through the right channel
Use Qubicbox reporting for marketplace context, then contact official authorities when financial loss or identity misuse is involved.
Evidence checklist
What to include in a useful scam report
You do not need to over-share. Focus on the facts that connect the person, listing, payment, and timeline.
transaction or order reference
payment receipt or transfer reference
profile, listing, advert, or handle link
screenshots of payment requests and delivery claims
chat export or timeline summary
shipping, handover, or pickup evidence
Privacy discipline
Keep personally identifiable data to the minimum
Share only the minimum personal data needed for triage and follow-up.
Remove unrelated contacts, unrelated chat participants, and unnecessary identity documents.
Keep original files and screenshots unchanged in case an authority asks for evidence.
Use anonymised summaries when briefing a wider team or community.
Escalation paths
Choose the right next step
Qubicbox can help organise marketplace context and trust signals. Official authorities should still be used when money, identity, account access, or personal safety is at risk.
Qubicbox report centre
Use this path when a Qubicbox-related marketplace, listing, profile, payment, or impersonation issue needs TrustOps triage.
E-Fraud Watch guidance
Ask TrustOps for practical guidance when you need help organising evidence before submitting a fuller incident report.
Trust Notes advisories
Compare the pattern with known scam indicators before briefings, partner escalations, or customer support responses.
Connected trust paths
Turn the report into governed action
A report can inform Qverity review, Trust Notes advisories, support response, and product controls across the Qubicbox ecosystem.