18/09/2024
Marketplace handover checklist for Guild Member goods
Verification, payout controls, delivery proof, and community endorsements required before transferring Guild Member storefronts.
Tags
guild-members, payments, escrow
Context
When a Guild Member storefront changes hands—due to expansion, relocation, or succession—fraudsters attempt to short-circuit verification and siphon future payouts. This playbook outlines the checks required before ownership transfer is approved.
Minimum verification artefacts
- Government-issued ID and BVN/Bank ID of both outgoing and incoming owners.
- Business registration certificates, cooperative endorsements, or guild letters confirming legitimacy.
- Proof of inventory ownership (receipts, supplier invoices, provenance photos).
- Signed assignment agreement covering liability, dispute processes, and restitution obligations.
Financial safeguards
- Maintain escrow on all orders for 14 days post-transfer while transaction behaviour stabilises.
- Require multi-signature approval for payout changes: outgoing owner, incoming owner, and Qubicbox trust ops.
- Validate bank accounts with micro-deposits and compare names using NDPR-compliant KYC providers.
- Flag unusual basket sizes or cancellation spikes for manual review.
Operational steps
- Launch the “Storefront Transfer” workflow in Qverity and upload documents for both parties.
- Schedule a video or in-person inspection using the Qubictry field team checklist.
- Update the storefront profile with new owners and set a verification reminder for 3 months post-transfer.
- Publish a Trust Note summary to partner marketplaces so they can update internal watchlists.
Communication templates
- Notify existing customers about the changeover, emphasising escrow protections and new support contacts.
- Provide buyers with a channel to report suspicious behaviour during the transition window.
References
- Qlutterbox Storefront Transfer SOP v2.0.
- NDPR data minimisation guidelines for document handling.
- Qubicbox Restitution Escrow Framework.

