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18/09/2024

Marketplace handover checklist for artisan goods

Verification, payout controls, delivery proof, and community endorsements required before transferring artisan storefronts.

Tags

artisans, payments, escrow

Context

When an artisan storefront changes hands—due to expansion, relocation, or succession—fraudsters attempt to short-circuit verification and siphon future payouts. This playbook outlines the checks required before ownership transfer is approved.

Minimum verification artefacts

  • Government-issued ID and BVN/Bank ID of both outgoing and incoming owners.
  • Business registration certificates, cooperative endorsements, or guild letters confirming legitimacy.
  • Proof of inventory ownership (receipts, supplier invoices, provenance photos).
  • Signed assignment agreement covering liability, dispute processes, and restitution obligations.

Financial safeguards

  • Maintain escrow on all orders for 14 days post-transfer while transaction behaviour stabilises.
  • Require multi-signature approval for payout changes: outgoing owner, incoming owner, and Qubicbox trust ops.
  • Validate bank accounts with micro-deposits and compare names using NDPR-compliant KYC providers.
  • Flag unusual basket sizes or cancellation spikes for manual review.

Operational steps

  1. Launch the “Storefront Transfer” workflow in Qverity and upload documents for both parties.
  2. Schedule a video or in-person inspection using the Qubictry field team checklist.
  3. Update the storefront profile with new owners and set a verification reminder for 3 months post-transfer.
  4. Publish a Trust Note summary to partner marketplaces so they can update internal watchlists.

Communication templates

  • Notify existing customers about the changeover, emphasising escrow protections and new support contacts.
  • Provide buyers with a channel to report suspicious behaviour during the transition window.

References

  • Qlutterbox Storefront Transfer SOP v2.0.
  • NDPR data minimisation guidelines for document handling.
  • Qubicbox Restitution Escrow Framework.